Privacy Policy

1. INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PARTY

1.1 General Information

Thank you for visiting our website. We value your privacy and want you to understand how your personal information is collected, used, and protected. “Personal data” refers to any information that can identify you directly or indirectly.

1.2 Responsible Party

The responsible party (controller) for data processing on this website is:

Annika Meyer – Cape Town
📧 Support@annikameyer.co.za
🌐 AnnikaMeyer-Capetown.co.za

The responsible party is the natural or legal person who determines the purposes and means of processing personal data.

1.3 Data Security & Encryption

Our website uses SSL/TLS encryption for security and to protect the transmission of sensitive information (e.g., orders, account details, inquiries).
You can identify a secure connection by the “https://” prefix and the lock symbol in your browser.

2. DATA COLLECTION WHEN VISITING OUR WEBSITE

When visiting our website for informational purposes (without submitting information or signing in), we collect basic technical data that your browser transmits to our server, including:

  • Pages visited

  • Date and time of visit

  • Amount of data transmitted

  • Source/referral link

  • Browser type and version

  • Operating system

  • IP address (may be anonymised)

This data is processed based on our legitimate interest in ensuring stability, performance, and security of our website.

3. COOKIES

We use cookies to improve your browsing experience and enable functionality such as cart storage and analytics. Cookies may include:

  • Session cookies (deleted when you close your browser)

  • Persistent cookies (stored for future visits)

  • Analytics or performance cookies

Cookies may store IP addresses, browser details, and usage behavior.

Legal Basis

Processing is done under:

  • Art. 6(1)(b) GDPR – necessary for fulfilling a contract

  • Art. 6(1)(f) GDPR – legitimate interest in site optimization

Cookie Control

You may adjust cookie settings through your browser:
Chrome | Safari | Firefox | Edge | Opera

Disabling cookies may reduce website functionality.

4. CONTACTING US

If you contact us (e.g., via email or contact form), we collect the personal data you voluntarily provide.
This data is used exclusively to respond to your inquiry and is processed under:

  • Art. 6(1)(f) GDPR – legitimate interest in customer service

  • Art. 6(1)(b) GDPR – contract-related communication

Your data will be deleted once your inquiry is resolved, unless legal retention applies.

5. CUSTOMER ACCOUNTS & ORDER PROCESSING

Data Collected for Orders

When you place an order or create an account, we collect necessary information such as:

  • Full name

  • Address

  • Email

  • Phone number (if provided)

  • Billing & payment information

Processing is required to fulfil your order under Art. 6(1)(b) GDPR.

Customer Account

You may request account deletion anytime by contacting Support@annikameyer.co.za.

Data Retention

We retain transactional data only for legally required periods (e.g., tax compliance).

6. USE OF DATA FOR MARKETING

6.1 Newsletter Subscription

If you subscribe to our newsletter, you consent to receive marketing emails.
A double opt-in method is used to confirm your subscription.

You may unsubscribe at any time via the link in the email or by contacting Support@annikameyer.co.za.

6.2 Newsletter to Existing Customers

If you’ve purchased from us before, we may send you promotional emails for similar products based on our legitimate business interest.
You may opt out at any time at no cost.

7. DATA PROCESSING FOR ORDER FULFILMENT

Your data may be shared with third parties as necessary to fulfil your order:

Examples include:

  • Courier/delivery partners

  • Payment providers

  • Fraud prevention services

Payment Providers

Depending on your chosen method, your data may be processed by:

  • PayPal

  • Shopify Payments / Stripe

  • Third-party card processors

These providers handle your data according to their own privacy policies.

8. REVIEW REQUESTS

We may send review requests via email after your purchase, provided you consented beforehand.
You may withdraw consent anytime.

9. RIGHTS OF THE DATA SUBJECT

Under GDPR, you have the following rights:

  • Right of access – request a copy of your data

  • Right to rectification – correct inaccurate data

  • Right to erasure – request deletion (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to withdraw consent

  • Right to lodge a complaint with your data protection authority

To exercise your rights, contact: Support@annikameyer.co.za

10. DATA RETENTION

Personal data is stored only for as long as necessary for:

  • Contract fulfilment

  • Legal/statutory obligations

  • Customer service purposes

Once retention periods expire, data is permanently deleted unless further storage is legally required.

11. INTERNATIONAL SHIPPING DISCLOSURE

Our products are fulfilled from an international warehouse.
Customs, VAT, or import duties (if applicable) are the responsibility of the customer.

12. UPDATES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.
Continued use of the website signifies acceptance of the updated policy.